PayPal, Inc.
Merchant Technical Services Notification
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[2] Update
09/04 8:19 AM PDT (09/04 4:19 PM BST)
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Currently the affected products have stabilized, and we are continuing to work to prevent any more service disruptions.
(MC)
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[1] Notification
09/04 6:38 AM PDT (09/04 2:24 PM BST)
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This notification is to inform you of the following issue.
(DN)
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EVENT DETAILS
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Service:
- PayPal Live Site
Affected Product(s):
- PayPal APIs
- Virtual Terminal
- Website
- Website Payments Standard
- Direct Payment API
- Express Checkout
Start Time:
- September 4, 2008 5:02 AM PDT (September 4, 2008 1:02 PM BST)
End Time:
- On-Going
During the time listed above you may have or currently are experiencing the following:
- Site slowness
- Intermittent API timeouts.
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Our technical teams are working diligently to resolve the issue. We will provide updates until the issue is resolved.
We apologize for any impact caused by this incident.
Sincerely,
PayPal Merchant Technical Services
Contacting PayPal
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If you have questions, contact PayPal Merchant Technical Services by going to https://www.paypal.com/mts and filing a ticket under Contact Support.
Message Edited by PayPal_Updates on 09-15-2008 05:22 PM